Organisation name Instruxo
How customers can contact us - email:
Email: hello@cqc-ready.org
Why we collect personal information:
- To provide services and goods, including delivery
- For the operation of customer accounts and guarantees
- For service updates or marketing purposes
- To comply with legal requirements
What personal information do we collect
- Names and contact details
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Account information
- Website user information (including user journeys and cookie tracking)
- Information relating to compliments or complaints
- Other: Self assessment scores in relation to product
Special Category Information collected to provide services and goods
- None
Lawful bases
- Contract – we have to collect or use the information so we can enter into or carry out a contract
Do we collect information about children?
- No
Where do we get information from
- People directly
- Publicly available sources
Retention schedule
- We keep clients information for 6 months after the contract end to ensure they can access files should they need them or wish to reverse their decision.
Who we share personal information with
Freely Give Limited manage our data on behalf of Instruxo
We do not share information outside of the UK
Instruxo 06/2024